Communication

Communication

Strong communication skills help you relate to others and work effectively. There are very few jobs that exist which don’t require communication skills; we all need to share our plans, ask for assistance, and transfer information with our team and other stakeholders, and effective interpersonal communication skills help get the message across quickly and easily. Poor communication skills act as a roadblock – if you can’t understand the message, or can’t convey your thoughts, then everything else becomes more difficult.

Having a high level of interpersonal skills means you are able to empathise with others, read body language, and adjust your communication style as needed for each situation. Strong written and spoken communication skills, combined with the ability to listen, can reduce friction and increase productivity in the workplace.

Good communication skills allow us to:

  • Share information with the team, customers, and our industry
  • Understand what is expected of us and what tasks we need to perform
  • Work cooperatively with others
  • Read, write, speak, and listen as required
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