Virtual Assistant | Ponder

Virtual Assistant

What do Virtual Assistants (VAs) do?

VAs can provide all the services that an office assistant can, from clerical work to social media, marketing, web design and book work to name a few. Particularly in demand from online businesses, entrepreneurs and smaller or mid-size businesses who may not want or have space for the support onsite, but there is really no limit to who you could end up working for.

If you’re motivated and resourceful, willing to put the hard yards in for other people’s businesses and would be quite happy to avoid office politics and get your work done in your PJs from your couch, this could be a dream career for you.

About you:

  • Excellent communication and IT skills
  • Reliable, accountable and accurate, able to multitask effectively and work well under pressure without supervision
  • A confident ideas person who continually adds value to businesses

The job:

Roles vary depending on your employer’s needs, but duties could include:

  • Carrying out basic administrative jobs such as correspondence, responding to emails, scheduling meetings, booking travel and accommodation, organising managers’ calendars, or minuting meetings
  • Prepare spreadsheets, keep accurate online records, and create presentations
  • Perform market research, build databases, help with recruitment
  • Manage and update social media accounts, marketing, provide customer service

Virtual Assistant’s salary (average) $54,000 per year for full time workers

(Source: based on $25 per hour pay rate could increase with experience and demand.

Job growth for Virtual Assistants is strong (source:

To be competitive in this field, you’ll need to constantly update your skills and knowledge, be great at networking and establish an outstanding reputation with references.

How to become a Virtual Assistant in Australia

There are no formal requirements for becoming a VA in Australia, having a high school diploma and some tertiary qualifications may help you get a foot in the door more easily, letting know employers that you have the skills they’ll require.

Step 1 – Study English, Mathematics and IT at high school

Step 2 – Get your high school diploma.

Step 3 – Undertake some relevant tertiary qualifications

Step 4 – Get work experience in an on-site office environment

Step 5 – Network, you’ll need to build your contacts to find clients and also to build up a database of service providers who you can reliably call on if you need their skills

Step 6 – Register with an agency or start your own business and build up your own client base. (You’ll need to apply for an ABN and find out about ant other legal business essentials before starting your own business).

Find out more here –

Similar Careers to Virtual Assistant

Administration Assistant

Social Media Manager

Personal Assistant

Office Manager


Small Business owner

Marketing Assistant


Find out more about alternative careers.

Frequently Asked Questions (FAQ’s)

  • What do I need to become a Virtual Assistant in Australia? 

Although you there are no formal qualifications required in this career, you’ll need skills and you’ll need to reassure clients that you are qualified to handle their needs. A solid high school education and some work experience will definitely help, whilst obtaining tertiary qualifications could help you become an all-rounder or develop niche skills that you can market.

  • What is a Virtual Assistant?

VA’s support businesses by performing jobs or roles traditionally filled by staff in the office, from providing general admin assistance, invoicing clients, bookkeeping, copywriting, to managing emails and social media platforms and more.

  • Where do Virtual Assistants work?

Virtual Assistants have the luxury of choosing to work from wherever they want as it is a remote career, you’ll often find VAs working from home.

  • Is Virtual Assistant a career worth looking in to?

If you’d like a flexible work life and are prepared to work by yourself and deal with fluctuations in your workload, then yes. Demand for Virtual Assistants is growing, as small businesses and entrepreneurs need support and look to more cost-effective services than retaining full time or on-site employees. It’s worth doing some research to find out if the services and skills you’d be offering are in demand before committing.

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